Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at kristiankristelov@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at kristiankristelov@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as digital files and custom products (e.g., special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kristiankristelov@gmail.com.
About Us
Shop Owner
My name is Kristian. I am a newborn Christian. I became born again on February 23rd, 2009.
Profession
I am an online seller and designer. I like to create posters, paintings and different products working mostly with Photoshop.
My company is based in the U.S. but I live in the beautiful country of Bulgaria. I studied economy at the University of Cologne (Germany). I have almost 10 years of experience in online selling. Even though I have been selling other products, selling Christian designs and having a Christian store was a dream come true.
Our studio
The products on my website are made by my father and me.
Some of the products are made using different programs, some are made with the help of AI and others are hand drawn.
Happy Shopping!!!
If you have any questions, please don't hesitate to send me a message.
You can use the chat, the contact form or email me directly at kristiankristelov@gmail.com
